Services

Turn destination data into
strategic advantage.

Tailor-made digital solutions and data for DMOs and tourism SMEs.

We don't just advise. We build what we recommend.

Most tourism consultancies hand over a report and leave. We do the research and the strategy, then build the digital and AI that makes it real, and train your team so it lasts.

01

Research & strategy

We work out what your destination or business should actually do, and back it with evidence.

02

Build & digitalise

We turn the strategy into working digital and AI tools, through our own products.

03

Embed

We train your team so the capability stays with you, not on a consultant's laptop.

Background Paths
Background Paths

Accepting all
challenges.

At our core we are problem solvers, and because no two challenges are the same, neither is the way we respond. Four services, each its own, combined only when your challenge needs it.

Panel discussion at the Balaton365 conference in Balatonkenese
01Strategy

Consulting & strategy

The questions a strategy depends on, answered with research and data.

From how residents feel about tourism to a destination's online presence, we research the questions strategy depends on, then turn the answers into strategy, development and policy, for destinations, national tourism organisations and the businesses in their ecosystem.

  • Research & analysis
  • Digital maturity & visibility
  • Strategy & development
  • Feasibility & cost-benefit
  • Policy & methodology
AI4Tourism demonstration at the ITB Berlin 2026 stand
Provider digital audit

Sector-wide

02Build

Development & digitalisation

Where strategy becomes a working system.

We turn a validated idea into something that works: digital process design, pilot projects and practical AI adoption, built for how tourism organisations actually operate. Where it fits, we deliver this through our own brands, Visible Tourism and AI4Tourism.

ProofA custom scoring system applied across the provider base to map digital readiness.

  • Digital process design & system integration
  • Pilot & innovation projects
  • AI adoption & data-driven operations
  • Experience & service development
AI training for the VisitBalaton365 DMO team in Keszthely
03Mentoring

Education & mentoring

The digital and AI skills a tourism team needs, from prompting to Google visibility.

Workshops, courses and one-to-one mentoring that build digital and AI capability inside a tourism team, from a DMO learning to use AI to a single provider getting found on Google. We deliver it under Turizmus Tudástár, Visible Tourism and ai4tourism.

  • AI & digital workshops
  • Courses & national curricula
  • One-to-one Google & AI mentoring
  • Online visibility, with Visible Tourism
Talk at the Earth Day conference at Lake Balaton
04Speaking

Public speaking

Research-led talks on AI and the digital shift in tourism.

Adam Schmutz speaks on AI search visibility, online presence and data-driven destination management, in Hungarian and English, from conference keynotes to closed-door workshops. Every talk is built on our own primary research.

  • AI search visibility
  • Online presence that sells
  • Data-driven destination management
  • Measurable sustainability

How we work on a challenge.

Whichever of the four services you take, we work the same disciplined way. Not every project needs every step, we start where your challenge is and stop at a result you can measure.

  1. 01

    Frame

    We agree the real question before answering it.

  2. 02

    Research

    We gather the evidence the decision needs.

  3. 03

    Develop

    We design the strategy or solution, with you involved throughout.

  4. 04

    Build

    We put it to work, digitally, organisationally or in service.

  5. 05

    Measure

    We check the result against the goal, and refine.

From ministries to family-run guesthouses.

We work at every level of the tourism economy, in Hungary and internationally, with one methodology that connects them.

3

Operator level

Businesses & providers

  • Tourism SMEs
  • Accommodation
  • Restaurants & hospitality
  • Attractions & experiences
2

Place level

Destination management

  • DMO organisations
  • TDM organisations
  • Municipalities
1

Policy and system level

Public & national

  • Ministries
  • National tourism organisations
  • Regional development agencies
Partners

Organisations we work with.

National bodies, destinations, universities and municipalities across Hungarian tourism.

Visit HungaryMagyar Turisztikai ÜgynökségMagyar Turisztikai SzövetségVisitBalaton365Pannon EgyetemSzéchenyi István EgyetemGellénházaBalatonfenyvesInterreg Europe Smart TourVeszprém Vármegyei Vállalkozásfejlesztési AlapítványBalatoni Integrációs Közhasznú Nonprofit KftWines of Crete
FAQ

Questions we hear most.

If yours is not here, send it through the contact page and we will answer directly.

Ask us anything

Novitatis is a research-first consultancy and specialist network for the tourism sector. It helps ministries, destinations and tourism businesses develop through four services: consulting and strategy, development and digitalisation, education and mentoring, and public speaking. Every engagement starts from field research before any recommendation.

Let's work
together.

A strategy, a study, a programme, or an early-stage idea. Send us a short note and we will tell you whether and how we can help.

Get in touch